Last Updated: October 6, 2025
At treeremovaloverlandparkks.com, "treeremovaloverlandparkks.com" "we," and "us" value your privacy and want you to understand how your information is handled.
This policy outlines what we collect, how we use it, when it may be shared, and the choices available to you. By visiting treeremovaloverlandparkks.com or any page that references this policy, you agree to the terms below.
Scope
This policy covers information gathered:
- Through our Website
- In emails, texts, and other digital messages exchanged with us
- Through ads and apps on third-party sites when they link to this policy
It does not cover information collected offline or on websites we do not operate or control.
Information We Collect
We collect information in three ways:
1. Information You Provide
Examples include:
- Name
- Address
- Email address
- Phone number
- Details related to your service request, such as location, scope, timing, pricing expectations, and notes
- Any other message or material you choose to send us
2. Information Collected Automatically
Examples include:
- Pages visited, links selected, time spent on the site, and referring or exit pages
- IP address, device identifiers, approximate location, browser type, operating system, screen size, language, and time zone
- Search terms entered on our site
- Cookies, pixels, web beacons, and similar tracking tools
3. Information from Third Parties
Examples include:
- Updated contact information
- Purchase or interaction history
- Service request verification and fraud screening data
- Advertising and analytics information, including email engagement
Your information may be processed in the United States and in other countries.
Cookies and Similar Technologies
We use cookies, pixels, and web beacons to:
- Recognize you when you return
- Measure how the Website performs
- Tailor content to your interests
- Support advertising efforts
Most browsers allow you to block or remove cookies. If you do, some features may not work as intended.
Third parties may also place cookies on your device, and we do not control those tools.
Interest-Based Advertising
We may partner with others to display ads that are based on your interests.
Those partners may use identifiers such as IP addresses, cookie IDs, or hashed email addresses to recognize your device.
For more details or to opt out, visit:
How We Use Your Information
We use information to:
- Deliver and improve our services and Website
- Review and complete your service requests
- Put you in touch with providers that fit your request
- Communicate about requests, updates, and support
- Personalize your experience and our marketing messages
- Support analytics, research, and product development
- Identify, prevent, and respond to fraud, misuse, and security concerns
- Enforce our Terms of Use and meet legal obligations
How We Share Information
We may share information in these ways:
Service Providers and Provider Networks
When you request a quote or service, we send the details needed to third-party service providers and provider networks so they can respond to your request.
Corporate Family and Affiliates
We may share information with our parent companies, subsidiaries, and affiliates.
Vendors
We share information with vendors that help us run the Website and operate the business, including providers of analytics, security, payments, support, and marketing.
They may use personal information only to perform services on our behalf.
Advertisers and Marketing Partners
We may share automatically collected information for measurement, attribution, and ad targeting.
Information you provide, such as an email address, may also be shared with marketing partners that referred you.
Aggregated or De-Identified Data
We may share data that no longer identifies you.
Legal and Safety
We may disclose information when required by law, to protect rights and safety, or to investigate fraud and abuse.
Business Transfers
We may share information as part of a merger, acquisition, financing, bankruptcy, or sale of assets.
Any third party that receives your information may follow its own privacy policy.
Your Choices
- Do not provide information: You may browse public pages without sharing personal data, but we cannot handle service requests without it.
- Marketing emails: Use the unsubscribe link in our emails to opt out. This will not stop messages from providers we already shared your request with.
- Cookies: You can manage cookies through your browser settings or the opt-out links listed above.
Access and Control
You may request to:
- Review the data we have collected about you
- Fix inaccurate information
- Delete personal data, subject to legal or operational requirements
- Share concerns about how we use your data
Use the contact details in the How to Contact Us section.
Data Retention
We keep personal information only as long as needed for the purposes described in this policy, based on factors such as:
- Type and sensitivity of the data
- Risk of harm
- Purpose of the processing
- Legal obligations
- Whether those purposes can be met another way
Security
We use administrative, technical, and physical safeguards to protect personal information.
Sensitive submissions are sent over SSL. Even so, no transmission or storage system can be guaranteed to be completely secure.
Children's Privacy
The Website is not designed for children under 18.
We do not knowingly collect information from children under 13.
If you are under 13, do not submit a service request.
If you are under 18, use the Website only with proper consent or the legal ability to do so.
California Privacy Rights
If you live in California, you may have the following rights, subject to certain exceptions:
Right to Know
You may request details about:
- Categories of personal information collected
- Sources used to collect it
- Business or commercial purposes for collection
- Categories of third parties with whom we shared it
- Specific pieces of personal information we hold about you
Right to Delete
You may request deletion of personal information collected from you, unless an exception applies.
Right to Correct
You may request correction of inaccurate personal information.
Right to Opt Out of Sale or Sharing
We do not sell personal data for money.
We may share information for targeted advertising, which may be treated as "sale" or "sharing" under California law.
To opt out, contact us and include "Do Not Sell or Share My Personal Information."
Right to Non-Discrimination
We will not treat you differently because you exercised your privacy rights.
Verification
We confirm requests before taking action. Requests that cannot be verified, or that are excessive, may be denied.
How to Submit a Request
Use the contact methods below and include "California Privacy Request" in your message.
If you use an authorized agent, we may ask for proof that the agent is allowed to act for you.
Shine the Light
California residents may request a list of third parties that received personal information for direct marketing during the previous calendar year.
Send a written request and include "California Shine the Light" in your message.
Visitors Outside the United States
The Website is intended for people in the United States.
If you access it from outside the U.S., your information may be transferred to and processed in the United States, where data protection laws may differ from those in your country.
Changes to This Policy
We may revise this policy from time to time.
When we do, the "Last Updated" date will change.
If you continue using the Website after an update, that means you accept the revised policy.
How to Contact Us
Arbor Tree Care
Attn: Privacy Policy
4023 Kennett Pike #50129
Wilmington, DE 19807
To submit California requests or opt out of sale/sharing, mail us and include:
"California Privacy Request" or **"Do Not Sell or Share."
**
